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#00000014}._title_ypzkh_18{margin-bottom:24px;font-size:1.5rem;font-weight:600;text-align:center;color:#1f2933}._form_ypzkh_26{display:flex;flex-direction:column}._formRow_ypzkh_31{display:flex;flex-direction:column;margin-bottom:16px}._formLabel_ypzkh_37{display:block;margin-bottom:6px;font-weight:500;color:#374151}._formControl_ypzkh_44{width:100%;padding:10px 12px;border:1px solid #d1d5db;border-radius:6px;background-color:#fafafa;font-size:14px;transition:border-color .2s ease,background-color .2s ease;box-sizing:border-box}._formControl_ypzkh_44:focus{outline:none;border-color:#2563eb;background-color:#fff;box-shadow:0 0 0 3px #2563eb1a}._submitButton_ypzkh_62{width:100%;margin-top:8px}._errorMessage_ypzkh_67{margin-bottom:16px;padding:10px 12px;border-radius:6px;background-color:#dc26261f;color:#b91c1c;font-size:14px}._authFooter_ypzkh_76{margin-top:16px;text-align:center}@media (max-width: 480px){._authCard_ypzkh_9{padding:20px}._title_ypzkh_18{font-size:1.375rem}}._button_1gxwd_1{padding:8px 16px;border-radius:3px;border:none;cursor:pointer;transition:opacity 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a:hover{text-decoration:underline;color:#fff}._navLink_cqehi_24{margin-right:15px;font-size:16px;color:#fff}._logoutButton_cqehi_30{background-color:#f44336;color:#fff;border:none;padding:6px 12px;cursor:pointer;border-radius:4px}._logoutButton_cqehi_30:hover{background-color:#da190b}._mobileToggle_cqehi_49{display:none;background:none;border:none;color:#fff;font-size:1.5rem;cursor:pointer;margin-right:12px}._dropdown_cqehi_60{position:relative;display:inline-block}._dropdownContent_cqehi_66{display:none;position:absolute;background-color:#333;min-width:160px;z-index:5}._dropdown_cqehi_60:hover ._dropdownContent_cqehi_66{display:block}._dropdownLink_cqehi_80{padding:12px 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.button{min-width:24px;height:28px;margin-right:5px;display:inline-block;cursor:pointer;font-size:14px;line-height:28px;text-align:center;color:#999}.rc-md-editor .tool-bar .button:hover{color:#333}.rc-md-editor .rc-md-divider{display:block;width:1px;background-color:#e0e0e0}.rc-md-editor .table-list.wrap{position:relative;margin:0 10px;-webkit-box-sizing:border-box;box-sizing:border-box}.rc-md-editor .table-list.wrap .list-item{position:absolute;top:0;left:0;display:inline-block;width:20px;height:20px;background-color:#e0e0e0;border-radius:3px}.rc-md-editor .table-list.wrap .list-item.active{background:#9e9e9e}.rc-md-editor .tab-map-list .list-item{width:120px;-webkit-box-sizing:border-box;box-sizing:border-box}.rc-md-editor .tab-map-list .list-item:hover{background:#f5f5f5}.rc-md-editor .tab-map-list .list-item.active{font-weight:700}.rc-md-editor .header-list .list-item{width:100px;-webkit-box-sizing:border-box;box-sizing:border-box;padding:8px 0}.rc-md-editor .header-list .list-item:hover{background:#f5f5f5}._container_spg38_1{padding:20px;background-color:#f0f0f0;font-family:Arial,sans-serif;position:relative}._form_spg38_8{background-color:#fff;padding:25px 30px;border-radius:8px;margin:0 auto;box-shadow:0 2px 10px #0000001a}._form_spg38_8 h3{margin-top:30px;margin-bottom:15px;font-size:1.2em;color:#333;font-weight:400;border-bottom:1px solid #ddd;padding-bottom:5px}._formGroup_spg38_26{margin-bottom:20px}._formGroup_spg38_26 label{display:block;margin-bottom:8px;font-weight:700;color:#333}._formGroupCheckbox_spg38_37{margin-bottom:20px;display:flex;align-items:center}._input_spg38_43,._textarea_spg38_44{width:100%;padding:10px;box-sizing:border-box;border:1px solid #ccc;border-radius:4px;background-color:#fafafa;transition:border-color .2s,background-color 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#ddd;padding-bottom:5px}._modalActions_spg38_116{display:flex;justify-content:flex-end;gap:10px;margin-top:20px}._editorActions_spg38_123{display:flex;align-items:center;gap:12px;margin-bottom:10px}._hiddenFileInput_spg38_130{display:none}._conversionStatus_spg38_134{font-size:.9rem;color:#555}._conversionFeedback_spg38_139{display:block;min-height:1.5rem}._errorText_spg38_144{font-size:.9rem;color:#f44336}._container_1ks9m_3{padding:20px}._table_1ks9m_7{width:100%;border-collapse:collapse}._table_1ks9m_7 th,._table_1ks9m_7 td{padding:10px;border:1px solid #ddd}._table_1ks9m_7 th{background-color:#f2f2f2}._addButton_1ks9m_22{padding:10px 20px;margin-bottom:10px;background-color:#4caf50;color:#fff;border:none;cursor:pointer;border-radius:3px}._editButton_1ks9m_32{padding:5px 10px;background-color:#ff9800;color:#fff;border:none;cursor:pointer;border-radius:3px;margin-right:5px}._documentsButton_1ks9m_42{padding:5px 10px;background-color:#9c27b0;color:#fff;border:none;cursor:pointer;border-radius:3px;margin-right:5px}._deleteButton_1ks9m_52{padding:5px 10px;background-color:#f44336;color:#fff;border:none;cursor:pointer;border-radius:3px}._deleteButton_1ks9m_52:hover,._editButton_1ks9m_32:hover,._documentsButton_1ks9m_42:hover,._addButton_1ks9m_22:hover{opacity:.8}._infoIcon_1ks9m_68{margin-left:5px;cursor:pointer;color:#555}._infoIcon_1ks9m_68:hover{color:#000}._tooltip_1ks9m_78{max-width:200px;word-wrap:break-word}._actionsButton_1ks9m_83{padding:5px 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16px;cursor:pointer;border-radius:3px}._submitButton_10nwk_61:hover{background-color:#45a049}._cancelButton_10nwk_70:hover{background-color:#757575}._overlay_ws4lt_3{position:fixed;top:0;left:0;right:0;bottom:0;background-color:#000000bf;z-index:1000;display:flex;justify-content:center;align-items:center}._modal_ws4lt_16{background:#fff;padding:20px;max-width:1000px;width:90%;overflow-y:auto;border-radius:8px;position:relative}._table_ws4lt_26{width:100%;border-collapse:collapse;margin-top:20px}._table_ws4lt_26 th,._table_ws4lt_26 td{border:1px solid #ddd;padding:8px;vertical-align:top}._table_ws4lt_26 th{background-color:#f2f2f2;cursor:pointer}._table_ws4lt_26 th:hover{background-color:#e0e0e0}._deleteButton_ws4lt_48{background-color:#f44336;color:#fff;border:none;padding:5px 10px;cursor:pointer;border-radius:3px}._deleteButton_ws4lt_48:hover{background-color:#d32f2f}._bulkDeleteButton_ws4lt_61{background-color:#f44336;color:#fff;border:none;padding:8px 16px;cursor:pointer;border-radius:3px;margin-bottom:10px}._bulkDeleteButton_ws4lt_61:hover{background-color:#d32f2f}._select_ws4lt_75{width:100%;min-height:200px;padding:8px;box-sizing:border-box}._actionButtons_ws4lt_81{display:flex;flex-direction:row;align-items:center;gap:5px}._input_ws4lt_87{width:100%;padding:8px;box-sizing:border-box}._error_ws4lt_93{color:red;font-size:12px}._addButton_ws4lt_98{background-color:#4caf50;color:#fff;border:none;padding:10px 16px;cursor:pointer;border-radius:3px}._addButton_ws4lt_98:hover{background-color:#45a049}._pagination_ws4lt_112{display:flex;align-items:center;justify-content:center;margin-top:10px}._pagination_ws4lt_112 button{background-color:#1976d2;color:#fff;border:none;padding:8px 12px;margin:0 5px;cursor:pointer;border-radius:3px}._pagination_ws4lt_112 button:disabled{background-color:#90caf9;cursor:not-allowed}._pagination_ws4lt_112 select{margin-left:10px;padding:5px}._editButton_ws4lt_139{padding:5px 10px;background-color:#ff9800;color:#fff;border:none;cursor:pointer;border-radius:3px;margin-right:5px}._saveButton_ws4lt_149{padding:5px 10px;background-color:#4caf50;color:#fff;border:none;cursor:pointer;border-radius:3px;margin-right:5px}._cancelButton_ws4lt_159{padding:5px 10px;background-color:#9e9e9e;color:#fff;border:none;cursor:pointer}._modalContainer_1uu03_3{position:fixed;top:0;left:0;width:100vw;height:100vh;background-color:#00000080;display:flex;justify-content:center;align-items:center;z-index:2000}._modal_1uu03_3{background:#fff;padding:20px;max-width:80vh;width:90%;max-height:80vh;border-radius:8px;position:relative;overflow-y:auto;z-index:2001}._endUserCard_1uu03_30{border:1px solid #ccc;padding:15px;margin-bottom:15px;border-radius:5px}._callIconBtn_1uu03_38{background:none;border:none;color:#000;font-size:1.4rem;cursor:pointer;margin-left:8px}._callIconBtn_1uu03_38:hover{color:#4caf50}._emailIconBtn_1uu03_51{background:none;border:none;color:#000;font-size:1.4rem;cursor:pointer;margin-left:8px}._emailIconBtn_1uu03_51:hover{color:#4caf50}._editIconBtn_1uu03_63{background:none;border:none;color:#000;font-size:1.4rem;cursor:pointer;float:right;margin-left:8px}._editIconBtn_1uu03_63:hover{color:#4caf50}._container_1s145_3{padding:20px}._filters_1s145_8{margin-bottom:10px}._table_1s145_12{width:100%;border-collapse:collapse;margin-top:10px}._table_1s145_12 th,._table_1s145_12 td{border:1px solid #ccc;padding:8px}._addButton_1s145_24{background-color:#4caf50;color:#fff;border:none;padding:6px 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12px;cursor:pointer;border-radius:4px;margin-right:5px}._ticketsButton_1s145_88:hover{background-color:#a0a}._clearButton_1s145_101{background:transparent;border:none;cursor:pointer;margin-left:4px}._formRow_889uq_7{display:grid;grid-template-columns:120px 1fr;gap:8px;align-items:center;margin-bottom:12px}._formLabel_889uq_15{font-weight:700;text-align:right}._formInput_889uq_20{width:100%;padding:6px 8px;box-sizing:border-box;border:1px solid #ccc;border-radius:4px}._checkboxLabel_889uq_29{display:inline-flex;align-items:center;gap:4px}._uidsContainer_889uq_36{margin-top:16px;padding:8px;background:#fafafa;border:1px solid #ddd;border-radius:4px}._uidRow_889uq_44{display:flex;gap:8px;margin-bottom:6px}._uidRow_889uq_44 input{flex:1;padding:6px 8px;border:1px solid #ccc;border-radius:4px}._table_1be42_1{width:100%;border-collapse:collapse;margin-top:10px}._table_1be42_1 th,._table_1be42_1 td{border:1px solid #ddd;padding:8px}._table_1be42_1 th{background-color:#f2f2f2;cursor:pointer}._table_1be42_1 tr:nth-child(2n){background-color:#f9f9f9}._table_1be42_1 tr:hover{background-color:#d3d3d3}._button_1n9qw_1{padding:8px 16px;border-radius:3px;border:none;cursor:pointer;transition:opacity 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10px;cursor:pointer;border-radius:3px}._closeButton_1n9qw_1:hover{background-color:#757575}._size-small_1n9qw_1{padding:5px 10px;font-size:14px}._size-large_1n9qw_1{padding:12px 24px;font-size:16px}._button_1n9qw_1:disabled{background-color:#ccc;cursor:not-allowed}._button_1n9qw_1:disabled:hover{opacity:.6}._ticketListContainer_1n9qw_4{padding:20px}._filtersContainer_1n9qw_8{display:flex;align-items:center;margin-bottom:10px;flex-wrap:wrap}._searchInput_1n9qw_15{flex:1;padding:8px;margin-right:10px;box-sizing:border-box}._filterGroup_1n9qw_22{display:flex;align-items:center;margin-right:10px;position:relative}._hasActiveFilters_1n9qw_29{position:relative}._filterGroup_1n9qw_22._hasActiveFilters_1n9qw_29:after{content:"";position:absolute;top:-4px;right:-4px;width:8px;height:8px;background:#ef4444;border-radius:50%}._true_1n9qw_44{background-color:#4caf50!important}._false_1n9qw_48{background-color:#f44336!important}._ignore_1n9qw_52{background-color:#9e9e9e!important}._bulkActionsContainer_1n9qw_56{margin-bottom:10px}._ticketTable_1n9qw_60{width:100%;border-collapse:collapse;margin-top:10px}._ticketTable_1n9qw_60 th,._ticketTable_1n9qw_60 td{border:1px solid #ddd;padding:8px}._ticketTable_1n9qw_60 th{background-color:#f2f2f2;cursor:pointer}._ticketTable_1n9qw_60 tr:nth-child(2n){background-color:#f9f9f9}._ticketTable_1n9qw_60 tr:hover{background-color:#e9e9e9}._followUpRow_1n9qw_85{background-color:#fff7e6!important}._subject_1n9qw_89{cursor:pointer;color:#007bff}._subject_1n9qw_89:hover{text-decoration:underline}._tooltip_1n9qw_98{max-width:500px}._uidLink_1n9qw_103{color:#007bff;cursor:pointer}._uidLink_1n9qw_103:hover{text-decoration:underline}._modalOverlay_1n9qw_113{position:fixed;top:0;left:0;width:100%;height:100%;background-color:#00000080}._modalContent_1n9qw_122{background-color:#fff;padding:20px;max-width:600px;margin:100px auto;border-radius:5px;position:relative}._topicsCell_1n9qw_131{max-width:150px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}._filterDropdown_1n9qw_137{position:absolute;top:100%;right:0;left:auto;width:fit-content;background:#fff;box-shadow:0 2px 5px #00000026;border:1px solid #ccc;border-radius:4px;z-index:999;white-space:nowrap;padding:10px 50px 10px 10px}._filterRow_1n9qw_152{display:flex;align-items:center;gap:8px;margin-bottom:8px}._filterRow_1n9qw_152 label{min-width:60px}._channelsList_1n9qw_163{max-height:200px;overflow-y:auto;margin-bottom:8px}._channelItem_1n9qw_169{margin-bottom:4px}._audioButton_1n9qw_173{margin-left:8px;border:none;background:transparent;cursor:pointer;color:#007bff;display:inline-flex;align-items:center;justify-content:center;padding:4px}._audioButton_1n9qw_173:disabled{cursor:not-allowed;opacity:.6}._audioControl_1n9qw_190{margin-left:8px;vertical-align:middle}._audioLoading_1n9qw_195{margin-left:8px;color:#555;font-size:.9rem}._assignSelect_1n9qw_201{width:100%;padding:8px;margin-top:8px;border-radius:4px;border:1px solid #d1d5db}._modalActions_1n9qw_209{display:flex;justify-content:flex-end;gap:8px;margin-top:16px}._followUpBadge_1n9qw_216{display:inline-flex;align-items:center;padding:2px 8px;border-radius:999px;background-color:#fde68a;color:#92400e;font-weight:600;font-size:.85rem}._activeFiltersBar_1n9qw_227{display:flex;align-items:center;gap:6px;margin-top:8px;padding:6px 8px;border:1px solid #fed7aa;background:#fff7ed;border-radius:6px;flex-wrap:wrap}._activeFiltersLabel_1n9qw_239{font-weight:600;margin-right:4px}._chip_1n9qw_244{display:inline-flex;align-items:center;padding:2px 8px;border:1px solid #c7d2fe;background:#eef2ff;border-radius:9999px;font-size:.9rem}._chipClose_1n9qw_254{margin-left:6px;cursor:pointer;font-weight:700;border:none;background:transparent;line-height:1;padding:0}._chipClose_1n9qw_254:focus{outline:2px solid #6366f1;outline-offset:1px}._actionDropdown_1otaa_1{padding:2px 10px;margin-bottom:1px;border:1px solid #ccc;border-radius:3px;background-color:#fff;cursor:pointer;line-height:1.1;white-space:nowrap}._actionDropdown_1otaa_1:hover{background-color:#f2f2f2}._button_1j09e_1{padding:8px 16px;border-radius:3px;border:none;cursor:pointer}._buttonPrimary_1j09e_1{background-color:#4caf50;color:#fff}._buttonSecondary_1j09e_1{background-color:#9e9e9e;color:#fff}._buttonDanger_1j09e_1{background-color:#f44336;color:#fff}._formGroup_1j09e_1{margin-bottom:15px}._formGroup_1j09e_1 label{display:block;font-weight:700;margin-bottom:5px}._formGroup_1j09e_1 input,._formGroup_1j09e_1 textarea{width:100%;padding:8px;box-sizing:border-box}._error_1j09e_113{color:red;font-size:12px}._compactFormGroup_1j09e_1{margin-bottom:.5rem}._emailInput_1j09e_1{flex:1}._button_1j09e_1{padding:8px 16px;border-radius:3px;border:none;cursor:pointer;transition:opacity 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._se-wrapper_13cfb_68{min-height:200px}._error_13cfb_29{color:red;font-size:12px}._languageCountryRow_13cfb_77{display:grid;grid-template-columns:repeat(auto-fit,minmax(140px,1fr));gap:.5rem}._localePreview_13cfb_83{margin-top:4px;font-size:.85rem;color:#555}._readOnlyValue_13cfb_89{padding:8px;background-color:#f7f7f7;border:1px solid #ccc;border-radius:4px}.ql-editor p{margin:1em!important}._richText_54yo0_1{white-space:normal}._richText_54yo0_1 ul,._richText_54yo0_1 ol{list-style:none;padding-left:.55rem;margin:.35em 0}._richText_54yo0_1 ol{counter-reset:richtext-ol}._richText_54yo0_1 ul li,._richText_54yo0_1 ol>li{position:relative;padding-left:.95rem}._richText_54yo0_1 ol>li{counter-increment:richtext-ol}._richText_54yo0_1 ul>li:before{content:"•";position:absolute;left:0;width:.55rem;padding-right:.2rem;text-align:center;color:currentColor}._richText_54yo0_1 ol>li:before{content:counters(richtext-ol,".") 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